Frequently asked questions
Setup and Wi-Fi
How do I connect my Pod to Wi-Fi?
The easiest way is with the MyWonder Parent App. You can also use the Pod’s built-in hotspot or a phone hotspot.
How do I turn on the Pod's setup hotspot?
Press and hold the left button for 5 seconds until the LED eyes turn blue.
Can I use the Pod in the car or while traveling?
Yes. Set your phone hotspot’s name to mywonder and its password to the MyWonder hotspot password, and the Pod connects automatically. See Connect to a phone hotspot. Downloaded Content Cards also play offline.
How many Wi-Fi networks can the Pod remember?
Up to 15. It connects to the strongest saved network in range.
Can I disconnect the Pod from Wi-Fi?
No. MyWonder is a connected device and needs Wi-Fi for its full experience, but downloaded audio still plays without Wi-Fi. See How the Pod uses Wi-Fi.
Cards and content
Why does a card take a few minutes the first time?
The first tap downloads the card’s content to the Pod. After that, playback is instant.
Do cards work without Wi-Fi?
Content Cards and Make Your Own Cards work offline once downloaded. Talking Cards always need Wi-Fi because conversations happen live.
What's the difference between Content Cards and Talking Cards?
Content Cards play audio for listening and work offline. Talking Cards connect your child to AI characters for live conversations and need Wi-Fi. See Content Cards.
Can I put my own recordings on a card?
Yes, with Make Your Own Cards. You’ll need the Parent App and an NFC-enabled phone.
Privacy and parental controls
Can I turn off the microphone?
Yes. Press the Mic button at any time, even during a conversation. When the mic is off, AI characters can’t hear your child.
Can I see what my child talks about?
Yes. The Parent App shows listening activity and summaries of conversations with AI companions.
Can I limit the volume?
Yes. Set a maximum volume in the Parent App.
Battery and hardware
How long does the battery last?
Up to 8 hours of playback on a full charge. A full charge takes 2 to 3 hours.
My Pod doesn't respond after plugging it in
If the battery was completely drained, the Pod can take a few minutes to respond after you plug it in. This is normal.
Is the Pod waterproof?
No. It’s IPX5 splash-proof, so it handles spills and splashes but must not be submerged. See Safety & care.
Are headphones included?
No, but the Pod has a 3.5mm headphone jack for any standard wired headphones.